About Us

This page explains who we are, how Lucky Barry Casino is run and what you can expect from us as a player. It also covers how we look after accounts and where to find help if gambling stops feeling fun.

More from the lobby

Who we are

Lucky Barry Casino is an online casino for players in the United Kingdom. We offer slots, live dealer tables and jackpot games in one account, with balances, deposits and withdrawals handled in pounds sterling.

Our games come from established studios that supply licensed operators in this market. The lobby is grouped by game type, so you can move between reels, roulette, blackjack and progressive jackpots without hunting through menus. Each game carries its own rules and return-to-player information, which you can open before placing a bet.

What we stand for

We would rather be judged on how we behave than on what we promise. Four commitments shape the way this site is run.

Fair play. Game results come from the suppliers' random number generators and are tested independently of us. We cannot and do not alter them.
Fast payouts. Once your account is verified, withdrawals are sent for processing without unnecessary delay, using the methods and timescales shown in the cashier.
Clear terms. Wagering requirements, maximum conversions and withdrawal conditions sit in the terms attached to each offer, in the same plain language we use elsewhere.
Safer gambling. We hold a gaming licence for the games we offer and verify every account holder, and the tools to limit your own play sit in the account area rather than buried out of sight.

18+ only

Our site is for adults aged 18 and over. If we find an account has been opened by someone underage, we close it, void any winnings and return the stakes.

How we look after players

Account verification

Before your first withdrawal we ask for documents confirming your identity, address and payment method. The checks stop an account being used by anyone else and are part of how a licensed site must operate. You can upload everything from the account area, and we tell you if a document is unclear.

Secure payments

Deposits and withdrawals run through regulated payment providers over encrypted connections, and we do not keep full card numbers on our own systems. Money goes back to the method you deposited with wherever the provider allows it, within the limits shown in the cashier.

Support at any hour

Our team is available every day, around the clock. Use the live chat on any page of the site, or e-mail us at support@casino-luckybarry.co.uk. If a question needs looking into, we tell you what we are checking and when to expect an answer.

Staying in control of your play

Most people gamble without coming to harm, and the difference usually comes down to time and money rather than luck. The tools below are free and take effect as soon as you set them.

Deposit limits set daily, weekly or monthly from your account settings.
Loss limits and reality checks that show how long a session has lasted.
A time-out that locks the account for a short cooling-off period.
Self-exclusion for a longer fixed period, with marketing switched off.

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you exclude yourself from every online operator licensed in Great Britain in a single step, this site included.