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Cookies Policy
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More from the lobby
What cookies are and why we use them
A cookie is a small text file that a website stores on your computer, tablet or phone when you visit. It lets the site recognise your device on later pages or later visits, and it can hold information such as a session identifier, a language choice or a record of a setting you have selected. Similar technologies, including pixels, tags and the local storage built into your browser, work in much the same way, and we use cookies in this policy as a short name for all of them.
We use cookies for four broad reasons: to make the site work and keep it secure, to understand how it performs, to remember your preferences, and to measure how people find us. Some of these uses are essential to providing the service you have asked for. The rest are optional, and we set them only where you have given your consent.
Cookies may be set by us or by the providers we work with to deliver parts of the site, such as game content, payments, live chat and site statistics. Where a provider sets a cookie through our site, it may be used only for the purposes we have agreed.
Cookies are either session cookies, which are deleted when you close your browser, or persistent cookies, which stay on your device until they expire or you remove them. The storage period for each one is shown in the cookie notice on the site.
The types of cookies we use
The table below summarises the categories. The sections that follow describe each one in plain terms.
| Category | What it is used for | Set only with your consent |
|---|---|---|
| Strictly necessary | Signing in, security, keeping your session together | No, the site cannot run without them |
| Performance and analytics | Counting visits, measuring page speed, finding faults | Yes |
| Functionality | Remembering choices such as language, sound or display | Yes |
| Marketing | Measuring campaigns and limiting repeated messages | Yes |
Strictly necessary
These cookies are needed for the site to operate and cannot be switched off through our cookie notice. Typical purposes include keeping you signed in as you move between pages, spreading traffic across our servers, protecting the site against automated abuse and fraud, holding the state of a form while you complete it, and remembering which cookie choices you have already made so that we do not ask again on every page.
We also rely on this category to support age and identity checks. You must be 18 or over to hold an account with us, and these cookies help us tie a sign-in attempt to the correct account and session while those checks are carried out.
Performance and analytics
These cookies tell us how the site is being used in aggregate rather than by name. They help us count visitors and page views, see which pages are slow to load, find broken pages and error messages, and compare the mobile site with the desktop site. We use what we learn to fix faults and to decide which parts of the site need work.
Functionality
These cookies remember the choices you make so the site behaves the way you expect. Examples include your language and display preferences, whether you have hidden a notice, the order in which game lists appear, and whether sound is on or off. If you decline them the site still works, but you may need to set the same preferences again on each visit.
Marketing
These cookies help us understand which of our campaigns bring people to the site and whether a visit led to a registration. They can also limit how often the same message is shown to you. We do not use them to make automated decisions about your account, and we do not sell the information they collect.
Marketing preferences come first
If you have asked us to stop sending marketing, or you have used a time-out, self-exclusion or account closure option, we do not show you promotional messages, whatever your cookie settings say.
How to manage cookies
You can change your mind at any time, and you do not have to accept any cookie that is not strictly necessary.
In the cookie notice on this site
- Open the cookie settings in the footer of any page, or wait for the notice to appear when you use a new device.
- Select a category to see what it is used for and how long each cookie is stored.
- Turn the optional categories on or off, then save your choice. Strictly necessary cookies stay on.
- Your choice is remembered on that browser and device. If you switch device, or clear your cookies, you will be asked again.
In your browser
Every main browser lets you see which cookies are stored, delete them, block cookies from particular sites, block all third-party cookies, or clear everything when you close the window. The controls sit in the privacy or security part of the browser settings, and the wording differs between browsers and between versions. Mobile devices also offer settings that limit advertising identifiers.
Browser settings apply to every site you visit, not only ours, and they will also remove the cookie that records the consent choices you made here.
What happens if you block or delete cookies
Blocking cookies is your choice, but some of it changes how the site behaves.
- If strictly necessary cookies are blocked, you will not be able to sign in, open a game or use the cashier, and parts of the site may not load at all.
- If functionality cookies are blocked, your preferences are forgotten between visits.
- If analytics cookies are blocked, the site still runs, but we see less about faults and slow pages.
- If you delete cookies, you are signed out and your saved cookie choices are cleared, so the notice appears again.
Your safer gambling settings are not stored in cookies
Clearing or blocking cookies does not affect the controls held on your account. Deposit limits, time-outs and self-exclusion stay in place until they are changed in line with the rules shown in your account.
How to reach us about cookies
If you have a question about this policy, want to know more about a particular cookie, or think something has stopped working after you changed your settings, write to us at support@casino-luckybarry.co.uk or use the live chat on the site. It helps if you tell us the browser and device you are using and the page where you saw the problem.
We update this policy when the cookies on the site change. The current version is always shown on this page, together with the date it was last changed.
We hold a gaming licence and verify the identity of every account holder. If gambling stops being enjoyable, free and confidential support is available from GambleAware, GamCare and the National Gambling Helpline, and GamStop lets you block yourself from licensed online gambling sites in Great Britain.
